This Privacy Policy describes how Akshar Gyan Kendra collects, uses, and protects the personal information you provide when you use our online platform and services. We are committed to protecting your privacy and handling your data in a transparent and responsible manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect various types of personal information depending on how you interact with our site and services. This may include:
Identity Data: Such as your name.
Contact Data: Such as your email address and phone number.
Profile Data: Such as your username and password (if applicable), preferences, interests, and course history.
Usage Data: Information about how you use our site, services, and courses.
Technical Data: Including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
Payment Data: If you make purchases, we will collect information necessary to process your payment, such as transaction details. Note that we do not store full payment card details.
Correspondence: Information contained in any communication you send to us.
We collect information through direct interactions (like filling out forms or corresponding with us), automated technologies or interactions (like website usage data collected via cookies), and third parties (like analytics providers).
How We Use Your Information
We use your personal information for various purposes based on different lawful bases, including:
To provide and manage the services you request, such as enrolling you in language courses, providing access to online materials, and managing your account. This is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
To communicate with you regarding our services, updates, and important notices. This may be necessary for the performance of a contract or based on our legitimate interests to manage our relationship with you.
To process payments and manage billing. This is necessary for the performance of a contract.
To improve our site, services, and user experience. This is based on our legitimate interests to grow our business and understand how our services are used.
To personalize your experience on our platform. This is based on our legitimate interests or your consent where required.
For internal business purposes, such as data analysis, auditing, fraud prevention, and developing new services. This is based on our legitimate interests.
To comply with legal obligations, such as tax and accounting requirements. This is necessary for compliance with a legal obligation.
To send you marketing communications about our services that we believe may be of interest to you, where we have a lawful basis to do so (e.g., consent). You have the right to opt out of receiving these communications at any time.
Sharing Your Information
We do not sell your personal data. We may share your personal information with third parties in the following circumstances:
Service Providers: We may share data with third-party vendors, consultants, and other service providers who perform services for us, such as payment processing, website hosting, data analysis, and customer support. These service providers are required to use your personal data only as necessary to provide their services to us and in a manner consistent with this policy.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose your personal data when we believe disclosure is necessary to protect our rights, enforce our policies, or protect the safety of others.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of your personal information. However, please note that no system is completely secure, and we cannot guarantee the absolute security of your data transmitted to our site. Any transmission is at your own risk.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Legal Rights
Under certain data protection laws, you have rights regarding your personal data. Depending on your location and applicable law, these rights may include:
The Right to Access: Request a copy of the personal data we hold about you.
The Right to Rectification: Request correction of inaccurate or incomplete personal data we hold about you.
The Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data where there is no good reason for us continuing to process it.
The Right to Restrict Processing: Request that we restrict the processing of your personal data in certain circumstances.
The Right to Object to Processing: Object to the processing of your personal data where we are relying on a legitimate interest or for direct marketing purposes.
The Right to Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format or have it transmitted directly to another controller.
The Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.
You will not usually have to pay a fee to exercise any of your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information about your browsing behavior. Cookies are small text files placed on your device that help us operate our site, analyze usage, and improve your experience. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time by posting a new version on our site. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, you may contact us by writing to:
Akshar Gyan Kendra
24
Fergusson College Road,
3rd Floor,
Pune, Maharashtra,
411004
India
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